About the Role
To run online and in-person training programs leading to group workshops, one to one coaching, proactive employment preparation, employer engagement, wellbeing and networking events. Our process fuses our expertise in Acting, Public Communication, Wellbeing and Digital Technology.
To continue developing and delivering our service across Scotland and especially within the Edinburgh, Lothians & Glasgow areas.
As a flexible and skilled communicator you will deliver meaningful support to people accessing our services.
Whether working with individuals or with groups you will support people to overcome barriers, both internal and external, strengthen their existing skills and identify and build new skills.
Utilising coaching approaches you will help people build momentum in self-management and personal resilience.
The post will involve some travel across various locations so a full driving licence and access to your own transport is an advantage but not a strict requirement.
To have a creative approach to engaging with participants.
To be responsible for a caseload of participants, providing a support role and addressing their needs based upon their individual action plans.
To work with participants on a one to one or group basis as appropriate.
To maintain regular contact with participants on their caseload to offer advice and guidance where needed.
To interview participants to gain information and ascertain their requirements.
To motivate, encourage and support participants to move towards employment and career growth and tailor a package of support to meet their individual needs.
To deliver employability and soft skills including confidence and motivation, CV writing, interview techniques, skill checks, digital skills and job search.
To maintain participant records in line with the company’s standards.
To act as an appropriate role model and deliver a range of actions to motivate and empower participants and to facilitate their growth in confidence, raise aspirations and to assist in the realisation and achievement of their potential.
To assist participants to plan and progress, in line with their action plans, towards improving their life and employment chances.
To be responsible for ensuring all Key Performance Indicators are consistently achieved.
To meet deadlines and targets as required by the needs of the programme.
To accurately maintain relevant IT and administrative systems and produce accurate and timely management information.
Proactively improve the company's administrative systems where appropriate or necessary
Undertake other such duties as requested which are reasonable and appropriate to the role.
Experience of offering a high standard of customer service
Experience of providing advice and guidance to others with the aim of career progression
Experience of liaising with individuals from diverse backgrounds
Experience of delivering support on confidence & motivation and CV writing
Experience of working with unemployed people to improve their employment prospects
Experience of completing face to face interview and completing personal action plans
Skills/Abilities and Knowledge
Excellent interpersonal skills with the ability to liaise with individuals at all level of an organisation with tact and diplomacy
Ability to complete paperwork in line with contractual requirements where appropriate
Ability to audit and monitor electronic records
Ability to work under pressure and adhere to multiple deadlines
An excellent standard of verbal communication
The ability to work with trust and autonomy
To display strong motivational, customer service, creativity and organisational skills
To be competent in the use of technology with excellent IT skills (Incl Spreadsheets)
To be an enthusiastic and flexible team player with high expectations of self and others
To have strong listening, persuading and influencing skills
To be approachable, patient, understanding, open minded, impartial and non judgmental
Have an understanding of Data Protection legislation
To be able to maintain confidentiality at all times
Have an understanding of Equal Opportunities policies and practice
Have a deep passion for social justice and to elevate the individuals and community you work with.
You are friendly, approachable and have a human centred approach to working alongside people.
You have a profound understanding of barriers to work caused by social inequalities and discrimination.
An ability to travel when required
HND, Degree and above in HR, Community Development, Personnel management, People Transformation, etc. or similar
About the Company
We create bespoke learning and development courses to motivate, ignite and move people forward in their careers.
Our Courses are practical, led by research and data with a dash of drama techniques to unleash individual potential. We build safe communities online and in person
We EMPOWER ethnic minorities, underrepresented and marginalised people, to realise their talents and unleash their full potential.
We ENABLE people to develop and seek opportunities that match their passion and career aspirations.
We ELEVATE people and listen to their lived experiences with respect & empathy.
All our live courses are tailored to the group and individuals booked into the sessions. The courses are run on our bespoke learning platform. Currently, it is being used for private programmes and sessions.
Over 85% of pRESPECT Interns move into their chosen careers within 6 months
Our vision is an equitable society where everyone can achieve their full career potential irrespective of cultural or ethnic background.
Our mission is to empower ethnic minorities, low income families and other marginalised people through tailored personal and professional development to gain sustainable, progressive employment
How to Apply
Applications are particularly welcome by people from minority ethnic backgrounds . A PVG check may be required for this post, along with a Right to Work in the UK check. Candidates should also be able to provide proof of qualifications or experience declared on the application.
Closing date for all applications is 5pm, 21st May 2022
Interviews will be held the following week.
Further information about our new services, full job descriptions and application forms are available on our website www.prespecthub.org. Please complete your application electronically by clicking Apply Now. Please have your current CV’s & appropriate Cover Letter ready to upload via the job portal.